design researcher / creative entrepreneur

Resume

CYNTHIA FLEMING

design researcher + creative entrepreneur

 

objective

Seeking a full-time or contract position with an organization that values design research and planning to create innovative solutions.

 

relevant professional experiences

Kelton Global | Chicago, IL
Design Research Consultant (November 2012 – January 2013)

Conducted user observations and administered intercept interviews, Assisted with research analysis and synthesis, and presented findings.

Clients – Target

Sylver Consulting | Chicago, IL
Design Research Consultant (August 2011 – Present)

Conduct in-field, in-depth user research using interviews, shadowing, and human factors studies. Assisting with the analysis and synthesis of large amounts of user research to uncover distinct patterns and needs and helping to develop frameworks to communicate findings, and identify opportunity areas for future product development.

Clients: – LAYS, Chamberlain

Garibay Group | Chicago, IL
Research Consultant (2010 – Present)

Conducted user observations, recorded running records, administered user surveys, assisted with research analysis and synthesis, and presented findings.

Clients – Girl Scouts, Garfield Park Conservatory, Chicago Field Museum, Houston Children’s Museum

ACCO Brands | Lincolnshire, IL
Design Consultant (March 2011 – July 2011)

Conducted market and trend research, Created pre- production prototypes, and Assisted with 2D design resolutions.

Brands – GBC, Quartet, Swingline

 

additional experiences

Law office of Elizabeth Krueger | Wheaton, IL
Temporary Office Manager (August 2010 – October 2010)

Responsible for all inbound and outbound communications, ordering all the office supplies, managed ingoing and outgoing mail, handled accounts payable and receivable duties, and performed data entry and records management.

Newton Learning (Edison Learning) | Chicago, IL
Site Director (2009 – 2010)

Managed operations of Newton Learning’s SES program, established strong relationships with principals and teachers, and recruit and hire teachers and students for the program.

education

University of Illinois | Chicago, IL
BFA in Industrial Design (May 2010)

capabilities

research

Ethnography, qualitative data analysis and synthesis, human factors (cognitive, physical, social, and cultural), visualization

design

Ideation, sketching, rendering, prototyping, info graphics, and graphic design

software

Illustrator, InDesign, Photoshop, Word, Excel,  PowerPoint, SPSS

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